Don't let airline changes interfere with your travel!
We offer assurance against delays or changes that may occur on routes where airlines do not operate jointly.
Don't be afraid of missing your transfer
If your first flight is delayed, we will cover 100 to change your covered ticket.
Get instant support from our Call Center
As soon as you are aware of any developments that will affect your travel, please contact our Call Center on +1 4378883181 to replan your trip with our team. This free service operates 24 hours a day, 7 days a week.
Get your payment back easily
If one of your LogiConnect flights is delayed by the airline, we will ensure that your ticket price is paid back as soon as possible.
What is included in Wingie’s Guarantee?
- Solutions for airline-related problems on your LogiConnect flights
- Accommodation for delays lasting more than 8 hours at night
- Transfer support to your accommodation
- Transfer support if the alternative flight suggestion departs from a different airport
- Food and beverage contribution for delays longer than 4 hours
- 24/7 free call center support
For details: Wingie’s Guarantee Terms of Use
Wingie’s Guarantee is not valid in the following situations
- You make transactions or changes related to your flights via the airline, instead of via .
- You are late for check in.
- You do not have the required visa or travel documents for the transfer country.
- You are denied boarding due to violation of the terms and conditions set out by the airline.
- The flight does not take place due to force majeure such as severe weather conditions or strikes.
- You inform of problems after the flight has occured.
Frequently asked questions about Wingie’s Guarantee
What is Wingie’s Guarantee?
What is Wingie’s Guarantee?
Wingie’s Guarantee protects your travels against problems that may occur due to airline-related changes or delays in your LogiConnect flights.
What does Wingie’s Guarantee cover?
What does Wingie’s Guarantee cover?
Thanks to Wingie’s Guarantee, you do not need pay up to 50% of the ticket price in order to move to an alternative flight if your LogiConnect journey is affected by airline-related delays and changes. You will also be entitled to a refund of your ticket price in the case of airline-induced cancellations. If the alternative flight departs from a different airport, you will receive transfer fee support. Food support is available when your waiting time is longer than 4 hours due to delays in your LogiConnect flights. Accommodation support will be provided if the delay is longer than 8 hours at night, along with transport fee support to the accommodation if required. For detailed information about the services provided by Wingie Assurance and expense reimbursements, review the Wingie’s Guarantee Terms of Use page.
What is the difference between Ticket Cancellation Guarantee and Wingie’s Guarantee?
What is the difference between Ticket Cancellation Guarantee and Wingie’s Guarantee?
Ticket Cancellation Guarantee offers unconditional cancellation up to 3 hours before your flight. If you need to make a change in your own plans, you can cancel your flight with the Ticket Cancellation Guarantee. Wingie’s Guarantee, on the other hand, protects your travel against airline-related changes only on LogiConnect flights. If you voluntarily make a change to your flights with Wingie’s Guarantee, you will lose your right to benefit from your guarantee.