How can I cancel my ticket? Can I get a refund?
The birth date I entered was incorrect. Will this pose an obstacle to my flight?
Can I change the name in my ticket?
We are happy to support you at every moment of your trip. You can reach us via live chat, through our 24/7 call center support, or using the contact form below.
Friedrichstrasse 171 10117
Berlin, Germany
+44 203 9360 985
Our office hours are from 8:30 am to 6:00 pm (EEST), Monday through Friday. You can contact our call center with any questions regarding your ticket 24 hours a day, 7 days a week.
